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ISP-Planet Survey: Managed Security Service Providers
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Managed Virtual Private Networking Chart
Managed VPN
Services
Platform(s)
Type
Protocol(s)
Advance
Auth.
24/7
Reports
& Logs
Policy
Updates
SLA
Comments
 Alice Networks
  Managed Firewall Service
Depends on Need S2S Not Specified
PKI and legacy
authentication
 Yes
 Yes
Via regular communication with client and best practices
Yes
Available standalone, solution dependent on specific needs.

 AT&T
 Server Based (MFS-SB)

Check Point VPN-1 S2S
RA
IPsec/IKE
PPTP & L2TP relayed but not terminated on firewall
Client-managed RADIUS, SecurID
 Yes
FTP push or Log Export API (LEA) to extract the logs in near real time
Authorized individuals can request updates by SOC. Customer can manage user-specific security policy and monitor other components.
No
AT&T Virtual Tunneling Service (AVTS) also available for customers that would prefer to implement a dedicated VPN hardware solution that is not part of the firewall.
 eTunnels
 VPN-On-Demand (VOD)
Proprietary, Windows Client, Appliance based on hardened OpenBSD S2S
RA
EXT
IPsec/IKE PKI and legacy authentication
Yes
Via Web GUI Via Web GUI: Distributed Policy Enforcement Platform
Yes
Centrally managed, deployed and provisioned via eNS (eTunnels Network Service), new Firewall-On-Demand feature to be available soon
 Exodus
 Managed VPN Hardware Gateway,
 Software and Managed Extranet Services  (Powered By Aventail)
Nokia
Cisco
Check Point
S2S
EXT
IPsec/IKE
PPTP
Legacy authentication
 Yes
Yes
 Remotely, at
 client's request
No
Software VPN is firewall option
 Genuity
VPN Advantage for Nortel Networks Contivity, VPN Service for Cisco, VPN Remote Access Suite for Nortel Networks Contivity
Nortel Contivity
Cisco Routers
S2S
RA
EXT
IPsec/IKE
Genuity CA
and legacy
authentication
 Yes
 Yes
Secure web management portal or by contacting NOC
Yes
End User Help Desk OptionWorldwide Availability
Genuity has a Tier-1 network
 Guardent
  Managed Firewall Services
NetScreen
Cisco PIX
Check Point Nokia
Compaq
S2S
RA
IPsec/IKE
 
Yes
 Yes
 Remotely from SNOC,
  at client request
Yes
Available as option with firewall services. VPN assessment consulting services also available.
 Imperito
 Instant VPN
Proprietary Windows Software RA
EXT
IPsec/IKE Integrated PKI
Yes
Yes
Web console enables multi-tier management with instant addition, deletion or suspension of users
Yes
Split tunnel access. Connection agnostic (DSL/PPPoE/PPP/WiFi/Ethernet). Auto updates. Zero configuration client.
 Interland
 Managed Site-to-Sire VPN
Check Point Nokia S2S
RA
IPsec/IKE
Supports legacy authentication on case-by-case basis
Yes
Via customer security portal
 Contact 24/7 support
Yes
Both network-dependent and independent services available, available as option with firewall service
 Intermedia Secure
 Managed Firewall & VPN Services
Check Point Nokia S2S
RA
EXT
IPsec/IKE
PPTP
L2TP
PKI and legacy authentication
Yes
Daily Archiving with Monthly or Quarterly Reports
 Requests via telephone, email
 or Security Portal
Yes,
Buy not formal
Included with managed firewall. Intermedia must have sole control of both endpoints for point-to-point tunnel creation.
 ISS
  Managed Site-to-Site VPN Service
  Client VPN Enablement Service
Check Point VPN-1on Nokia and Sun
CP Secure Remote
WatchGuard
Cisco PIX
S2S
RA
As supported by each platform
As supported by each platform
Yes
Customer web portal
 ISS uses firewall and custom
 tools to make remote changes
 safely
Vary
per FW service
Available as option with firewalls. Enterprise & High Availability Services:Proactive Monitoring with SLA on responding to network/CPE outages. Silver & Small Office Services:Health Monitoring tracks CPE status.
 KeyBridge
  Managed VPN Service
NetScreen S2S IPsec/IKE
L2TP
PKI, RADIUS, SecurID, LDAP
Yes
Future enhancement planned
 Remotely, at client request
Yes
Firewall and VPN use same box at no additional charge. Proactive monitoring for all devices. Management uses VPN for highest security. Monthly audits keep appliance HW and SW current.
 METASeS
 DefenseOne Firewall
 Monitoring & Management
Symantec Raptor
Check Point VPN-1
Cisco PIX
NetScreen
S2S Not Specified
Not Specified
Yes
 Via email, web
 Web request
Yes
Available as option with firewall service
 Netcelo
 Internet VPN Service
Any Qualified IPsec Platform (e.g.: Cisco, SafeNet) S2S
RA
EXT
IPsec/IKE
L 2TP over IPsec
PKI and XAUTH
Yes
Yes
End users and partner SPs update policies on-line, using secured Web interface
VPN and Acc
Netcelo sells managed services only through SP partners. Partners provide 1st level hotline. Netcelo provides 2nd level hotline and 24/7 monitoring. Wizards enable quick, simple initial config. Supports static and dynamic addresses.
 NetPlexus
  Managed VPN Solution
Check Point Nokia
SonicWALL
Nokia Crypto Clust
Intel NetStructure
S2S
RA
EXT
IPsec/IKE PKI and legacy authentication
Yes
Reports vary by platform
Requested via email, telephone,
or personal NetPlexus Support web site
Yes
Web Site provides reporting tool and repository for deployment information, configurations, policy tables, network diagrams, and change requests. Lets customer submit and track support tickets. Data retained up to 6 months.
 OneSecure
  Managed VPN Service
Check Point
NetScreen
Cisco
Nokia
S2S
RA
IPsec/IKE
PKI and legacy authentication
Yes
 Yes
Co-Management platform offers real-time visibility of security policy
Yes
Efficient and scalable deployment includes comprehensive tests to ensure that VPN hardware and software are functioning properly. OneSecure will implement all security policy changes using best practices within specified response time windows.
 Riptech
  Managed & Monitored
Firewall Service
Check Point VPN-1 and
Provider-1 on Nokia, Sun, Win
Cisco PIX
NetScreen
Symantec Raptor
S2S
RA
EXT
IPsec/IKE
Legacy authentication
Yes
Via the secure Internet interface
Changes requested via secure Internet interface; changes made by Riptech engineers via VPN tunnel.
Yes
Included with firewall service. Monitored and managed via Riptech's Caltarian platform, using advanced technology to identify real security threats amid large volumes of data. Detailed analysis and recommendations provided by SOC.
 Symantec
  Managed Firewall Services
Symantec (Raptor)
Cisco PIX, Check Point, Nokia, WatchGuard
NetScreen, NAI Gauntlet, Sidewinder
S2S
RA
IPsec/IKE
PKI and legacy authentication
Yes
 Yes
Securely updated from SOC
 Yes
Considered part of Managed Firewall Service.
 Telenisus
  Managed Site-to-Site VPN Service
  Managed RA VPN Service
Cisco 3000, Cisco IOS, Cisco PIX, Check Point on Sun, Nokia, Intrusion.com S2S
RA
EXT
IPsec/IKE
PKI for S2S. RADIUS, SecurID, and NT available for RA (two-factor recommended).
Yes
Future enhancement planned
Updates requested by validated contact; designed, tested and implemented by certified staff.
Yes
Onsite repair service is included. International service available wherever permitted by law. High availability supported for S2S and RA VPNs. Changes governed by SLAs with financial penalties for failure to perform.
 Verio
 Intellisecurity VPN Services
Check Point Nokia, NetScreen S2S
RA
EXT
IPsec/IKE
Legacy authentication
Yes
FW
Yes
See managed firewall service for details
Updates requested directly via secure web interface.
Yes
VPN offered with managed firewall. Real-time VPN monitoring provided for monitored firewall customers.
 WorldCom
 IP VPN Total Access
 IP VPN Customer Directed
 IP VPN Remote Access
Cisco
Nortel Contivity
Lucent AP
SmartPipes
S2S
RA
IPsec/IKE
L2TP
Legacy authentication
Yes
Yes
Customer-Directed via secure web; others via customer support
Yes
Services are tied to SP's network. Total and Remote Access Services available as firewall option.
 XO Communications
  Dedicated Access VPN
  Remote Access VPN
VPNet S2S
RA
EXT
IPsec
Supports RADIUS, still evaluating SecurID & PKI
Yes
Accessible by client's designated point of contact via Web browser, username and password.
Contact Security Operations desk by phone
Yes
(See Right)
Can be combined with XO's Check Point FW-1 Service. Customers may use another provider for Internet access, but XO cannot be responsible for troubles relating to the non-XO access circuit. XO partners with GRIC to provide global remote access. Monitors dedicated access circuits. Dedicated Circuit SLA: 99.9% Availability, 85ms Latency, 1% Packet Loss. Remote Access SLA: 95% connect over 24 hours, 46Kbps speed.
 

 

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