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InternetConnect: Joining IP and ATM with MPLS
Backbone access is controlled on a per-interface basis. "Typically, DSL access occurs through an ATM PVC anyway," said Staats. "We map that PVC onto a virtual interface, then move traffic from that interface onto the backbone with an MPLS tag. For Frame access, we do the same thing at the sub-interface level, based on DLCI. We also handle T1 access in the same way, as a virtual interface." But switched access requires VPNplus Remote (see below).
In effect, the "VPN" created by VPNplus enables site-to-site connectivity to members of a closed user group. However, VPNplus does not authenticate or encrypt packets, or even authenticate tunnel endpoints, except with VPNplus Remote. Is physical security sufficient? That depends on a customer's security policy. For example, customers that require end-to-end non-repudiation can always apply IPsec at the desktop.
VPNplus Remote
According to Staats, VPNplus Remote is currently based on Nortel Contivity concentrators. "We are also considering Cisco 3000 and 5000 series," said Staats. "The 5000 series is attractive to us because it has native MPLS support. This would allow us to tie directly into the MPLS network with the second tunnel."
Performance vs. Frame Relay, IPsec
Another issue with Frame Relay is scalability. Frame PVCs are point-to-point. Many networks use a hub-and-spoke architecture because a full mesh would require too many site-to-site PVCs. "In our approach, all the intelligence is at the core of the network," said Staats. "Customers only need one PVC per location, because the core provides full-mesh connectivity."
Comparing VPNplus to IPsec is more complex, because IPsec VPN performance varies greatly, depending upon the customer premises equipment (CPE). According to Staats, "Low-end CPE with software-based encryption can introduce 80-100 ms of latency, and this can hurt performance of voice and video applications. More expensive IPsec CPE can overcome this. But our target market is small-to-medium enterprise, and these companies don't want to spend a lot of money on equipment. Our approach lets them use a less-expensive access router and still have high performance suitable for applications like video conferencing."
InternetConnect backs VPNplus with written service level agreements (SLAs). "One of our biggest advantages is our private network," said Staats. "Many competitors use the public Internet and cannot guarantee QoS. Because we use a private backbone, we can offer SLAs." InternetConnect's standard SLA promises 99.9% network availability premise-to-premise, 85 ms latency across the backbone (edge-to-edge), and 120 ms latency premise-to-premise. These metrics exclude ADSL local loops. Service credits are offered in the event of non-compliance, up to 35% of the monthly recurring charge.
The price/performance payoff
VPNPlus pricing depends upon the number of customer sites, the bandwidth required, and how close each site is to the CO. Staats described one customer, a nationwide wholesaler of airline seats. "This customer previously faxed prices to offices each day," said Staats. "They priced out Frame Relay but found that, because their locations were distributed across the country, VCs would run them over $18K/month. We were able to provide them with comparable network capability at a tenth of the price."
In fact, InternetConnect supplied sample prices for a five-location business with offices in New York, Chicago, Dallas, Los Angeles, and San Francisco. Full-mesh Frame would run $18,744/month. Private T-1 circuits shave the price to $13,885/month. Hub-and-spoke Frame cuts the price (and performance) to $7,244/month. But VPNPlus does the job for just $1,495/month.
InternetConnect intends to satisfy the low-end business market by integrating DSL access with their ATM backbone. "AT&T's IP-enabled ATM and Frame Relay services are conceptually similar to VPNplus, but serve a higher-end market," said Staats. "We can do the same thing with ATM and Frame access, but we can also leverage DSL for lower cost."
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