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A Sea Change in IPTV? Gerry Blackwell
[December 31, 2008] Video on demand: it's just an add-on to linear TV—right? A nice extra, but not absolutely essential to your IPTV strategy.

Moto IPTV Gerry Blackwell
[December 11, 2008] Size matters. Don't let anyone tell you different. Experience too. Good software doesn't hurt either.

Fun with Big Pipes Gerry Blackwell
[November 7, 2008] When Belgium's ILEC needed a multi-gigabit fiber optic upgrade to prepare it to deliver regular and HDTV over Ethernet—especially for sports—it called on equipment provider Ekinops and integrator SEE Telecom. This is not IPTV, but it may be the future.

Pioneering IPTV: the pain and the glory Gerry Blackwell
[October 17, 2008] This company was one of the first to deploy IPTV. Here's what they learned.

With This Technology, Your Data Center Can Survive an EMP Event Alex Goldman
[October 17, 2008] Charles Manto says that some infrastructure would survive an electromagnetic pulse, but that it's up to us to determine how much survives.

Sezmi: An Alternative to IPTV Gerry Blackwell
[August 22, 2008] This hybrid solution of IP and broadcast TV may prove cheaper to roll out and thus more attractive than IPTV to ISPs.

The DNS Vulnerability and the ISP Alex Goldman
[August 18, 2008] We called three experts at major internet security and DNS companies. We asked them what ISPs should know about the problem, and what they should do.

Book Excerpt: Fax, Modem, Text for IP Telephony David Hanes and Gonzalo Salguiero
[August 8, 2008] In this book excerpt, the authors describe how to methodically troubleshoot a problem that could occur in several places on your VoIP network.

Fire—The Other Data Center Heat Problem Drew Robb
[August 7, 2008] It's summer, so it's hot. But it could get a lot worse.

Your Role in IP Addressing: How You Dictate ARIN's Policies ARIN
[August 1, 2008] You're probably familiar with ARIN. It's the nonprofit corporation that manages the distribution of Internet number resources—IPv4, IPv6, and Autonomous System Numbers (ASNs). But did you know that YOU have a direct say in how ARIN manages those numbers?

ViaClix and the Monetization of Television Gerry Blackwell
[July 18, 2008] Based in California, this company has focused on some projects in the Middle East, until now.

Securing Remote Access with SSL VPNs
Part 5: Using SSL VPN access methods Lisa Phifer
[July 11, 2008] We conclude our SSL VPN primer by taking our demo VPN out for a spin, using everything from desktop browsers to mobile agents to access selected applications.

Securing Remote Access with SSL VPNs
Part 4: Adding SSL VPN endpoint controls Lisa Phifer
[July 10, 2008] We continue our SSL VPN primer series by expanding our policies to assess endpoint security state and safeguard access from unmanaged devices.

Securing Remote Access with SSL VPNs
Part 3: Defining SSL VPN access policies Lisa Phifer
[July 9, 2008] We continue our SSL VPN primer series by using the SonicWALL Aventail EX-1600 to implement an example set of secure remote access policies.

Securing Remote Access with SSL VPNs
Part 2: Deploying an SSL VPN appliance Lisa Phifer
[July 8, 2008] In part 2 of our SSL VPN series, we illustrate this "anywhere" remote access approach by taking the SonicWALL Aventail EX-1600 out for a test drive.

Securing Remote Access with SSL VPNs
Part 1: Reinventing Remote Access Lisa Phifer
[July 7, 2008] Today's users require secure remote access from an increasingly diverse collection of devices, many of which are unknown, unmanaged, and potentially dangerous. In this series, we illustrate how providers can use SSL VPN appliances to deliver flexible-but-safe "anywhere" access to network resources.

DSL Prime: Statistics and Lies Dave Burstein
[July 2, 2008] The numbers show that ILECs in North America are falling behind those in Europe and Asia, and they can also tell you some things you did not know already.

DSL Prime: Cable Wants a Worldwide Deal Dave Burstein
[June 23, 2008] Cable companies seek to standardize the set top box. Some CEOs face charges with substantial evidence, while Congress appears ready to pass a law to let others go free.

DSL Prime: New York City's 100 Percent Broadband Plan Dave Burstein
[May 9, 2008] It looks like Verizon will deliver fiber to 100 percent of New York City without any subsidy or tax credit. If so, it could set a positive pattern for the rest of the world.

ISPhone, Updated Gerry Blackwell
[May 6, 2008] With open source and proprietary parts, an industry veteran has built a competitive product that offers advantages to even the smallest ISP.

Fire-Proofing Your Network With UTM,
Part 4: Delivering UTM as a managed service Lisa Phifer
[December 31, 2007] We conclude our series on Unified Threat Management with a look at how ISPs can leverage UTM to defend themselves more effectively and earn more revenue.

Fire-Proofing Your Network With UTM,
Part 3: Layering on anti-X defenses Lisa Phifer
[December 31, 2007] We continue our Unified Threat Management series with a guided tour of network-based virus, spyware, spam, and web defenses, demonstrating how they responded to threats during our tests.

Fire-Proofing Your Network With UTM,
Part 2: Deploying a UTM appliance Lisa Phifer
[December 28, 2007] In part 2 of our Unified Threat Management series, we illustrate SMB UTM deployment by taking the IBM ISS Proventia MX1004 network multi-function security appliance for spin.

Fire-Proofing Your Network With UTM,
Part 1: Battling new security threats Lisa Phifer
[December 27, 2007] Today, it takes more than a firewall to defend a network against downloaders, trojans, worms, phishing attacks, and bandwidth-hogging spam. In this series, we examine an increasingly popular alternative: Unified Threat Management.

Outsource Your Television, Kill Your Telco Gerry Blackwell
[October 30, 2007] If the monopolies have launched the triple play in your market, you don't need your own billion dollar taxpayer funded infrastructure to fight back.

Book Excerpt: Securing VoIP Networks, Part 2 Peter Thermos and Ari Takanen
[October 26, 2007] In this book excerpt, the authors describe how to intrusion detection can help you handle VoIP issues.

Book Excerpt: Securing VoIP Networks, Part 1 Peter Thermos and Ari Takanen
[October 25, 2007] In this book excerpt, the authors describe how to handle firewalls, NAT, and SBCs.

MyTVPal Gerry Blackwell
[September 21, 2007] It's not ready for release, but this video provider could succeed even as others get all the press. Unlike the others, this one claims it plans to work closely with ISPs.

DSL Prime: Full Length HD Video Dave Burstein
[July 30, 2007] With innovative delivery methods and ever-increasing end-user bandwidth, the future of internet video looks nothing at all like the YouTube present.

DSL Prime: Closing the Internet to the Poor Dave Burstein
[June 28, 2007] While lack of competition partly explains why broadband is available in some places and not in others, poverty and corrupt government could explain the rest in places such as the U.S. and Japan.

Bolting the Back Door with NAC
Part 4: Deploying the Juniper Networks UAC 2.0 Lisa Phifer
[June 25, 2007] We had little trouble using Juniper's Unified Access Control (UAC) to quarantine non-compliant laptops and restrict customer/guest access in a diverse multi-vendor LAN, but found that third-party client interoperability is a work-in-progress.

Bolting the Back Door with NAC
Part 3: Comparing the alternatives Lisa Phifer
[June 22, 2007] Firewalls may guard their front door, but many networks remain vulnerable to threats originating inside the perimeter. Network Access Control (NAC) can batten down those hatches by stopping malware-infested laptops and restricting LAN resource use.

Bolting the Back Door with NAC
Part 2: Examining your needs Lisa Phifer
[June 20, 2007] Firewalls may guard their front door, but many networks remain vulnerable to threats originating inside the perimeter. Network Access Control (NAC) can batten down those hatches by stopping malware-infested laptops and restricting LAN resource use.

Bolting the Back Door with NAC
Part 1: Introduction Lisa Phifer
[June 20, 2007] Firewalls may guard their front door, but many networks remain vulnerable to threats originating inside the perimeter. Network Access Control (NAC) can batten down those hatches by stopping malware-infested laptops and restricting LAN resource use.

Image Spam David Skoll
[May 4, 2007] An anti-spam company's founder explains this increasingly troublesome scourge of e-mail.

Book Excerpt: Deploying Voice over WLANs Jim Geier
[April 10, 2007] In this book excerpt, the author describes key issues in enabling roaming.

The VoIP Peering Puzzle—Part 15: Digium’s DUNDi Mark A. Miller
[February 14, 2007] This open-source protocol has the distinction of being the only distributed interconnect solution.

2006 MSSP Survey, Part 6: Managed Anti-Spam and Content Filtering Lisa Phifer
[December 22, 2006] ISP-Planet's biennial survey of MSSPs finds that, when it comes to spam and web content filtering, service featurs and packaging are so varied that consumers must examine their own business needs to carefully to match them to increasingly-available offerings.

2006 MSSP Survey, Part 5: Managed Anti-Virus and Anti-Spyware Lisa Phifer
[December 22, 2006] ISP-Planet's biennial survey of MSSPs finds network anti-virus being combined with anti-spyware and anti-spam functions to offer more proactive, multi-layered malware defenses, accompanied by increasingly sophisticated provider threat monitoring and reporting.

2006 MSSP Survey, Part 4: Managed Virtual Private Networks Lisa Phifer
[December 21, 2006] ISP-Planet's biennial survey of MSSPs finds that virtual private network offerings are becoming increasingly sophisticated as they are used to differentiate a provider's service—and as the VPN market continues to grow rapidly.

2006 MSSP Survey, Part 3: Managed Intrusion Detection and Prevention Services Lisa Phifer
[December 21, 2006] ISP-Planet's biennial survey of MSSPs finds that intrusion prevention and detection services are augmented by new devices to deliver unified threat management in several different forms.

2006 MSSP Survey, Part 2: Managed Firewall Services Lisa Phifer
[December 20, 2006] ISP-Planet's biennial survey of MSSPs finds a even more features than ever—but make sure you understand what's included and what's extra when you compare services.

ISP-Planet Survey: Managed Security Service Providers Lisa Phifer
[December 20, 2006] ISP-Planet's biennial survey of MSSPs finds that as industry consolidation continues apace, service providers are offering more as administrators face new demands. But admins must understand that their job doesn't end when they start working with an MSSP.

Single Malt Internet Television Gerry Blackwell
[November 17, 2006] In the age of infinite channels, every hobby gets its own, and the expensive hobbies will have better-funded channels. But can the owners of the pipes make money from the trend?

Book Excerpt: Cisco Voice Gateways and Gatekeepers Denise Donohue, David Mallory, and Ken Salhoff
[October 31, 2006] In this book excerpt, the authors explain the elements to consider when building your private numbering plan.

Book Excerpt: Cisco Voice Gateways and Gatekeepers Denise Donohue, David Mallory, and Ken Salhoff
[October 30, 2006] In this book excerpt, the authors explain the elements of private and public numbering plans.

Book Excerpt: Authorized Self-Study Guide: Cisco Voice over IP (CVoice), Second Edition Kevin Wallace
[October 24, 2006] In this book excerpt, the author describes the metrics used to measure voice quality on the internet.

Book Excerpt: Authorized Self-Study Guide: Cisco Voice over IP (CVoice), Second Edition Kevin Wallace
[October 23, 2006] In this book excerpt, the author describes the factors that determine voice quality on the internet.

Gigabit DSL: Yes, it will happen Om Malik
[October 16, 2006] With DSM, Cioffi is taking copper to the next level. DSM packs more channels and also uses the higher frequency bands that have not been useable because of extreme interference.

SaskTel's Max IPTV Service Gerry Blackwell
[September 15, 2006] In many areas, regional ILECs are ahead of the nationals, and one such is in Canada's prairie land.

Mobile Security: Where risk meets opportunity, Part 3:
Value-Added Security Services Lisa Phifer
[July 28, 2006] As your most valuable customers adopt the latest mobile devices, you will need to know how to protect them. This article describes the wide variety of value-added services you can offer to your corporate road warrior clients.

Mobile Security: Where risk meets opportunity, Part 2:
Threats and Defenses Lisa Phifer
[July 21, 2006] As your most valuable customers adopt the latest mobile devices, you will need to know how to protect them. This article describes the solutions available to protect a road warrior's most vulnerable devices.

Mobile Security: Where risk meets opportunity: Part 1 Lisa Phifer
[July 14, 2006] As your most valuable customers adopt the latest mobile devices, you will need to know how to protect them. This three part article provides an overview of your options.

Batteries Alex Goldman
[June 5, 2006] While members of the ISP-Wireless list discussed rechargeable batteries, we talked about the history and maintenance of rechargeable batteries with the only battery services corporation we know of..

Amino Technologies Gerry Blackwell
[May 18, 2006] Whatever the future of IPTV, Amino Technologies expects to be a key component of its technological genetic code.

IPTV is Software as a Service (SaaS) Gerry Blackwell
[March 10, 2006] One application developer claims to have built the operating system that will usher in the future of IPTV.

Thinking Outside The (Windows) Box, Part 4: Free Windows Firewalls Lisa Phifer
[March 3, 2006] While many businesses depend on Microsoft and its various product suites, alternatives exist, some of which are not well known. Part four of this series examines free firewalls for Windows users.

Thinking Outside The (Windows) Box, Part 3: Free Mail Clients Lisa Phifer
[March 2, 2006] While many businesses depend on Microsoft and its various product suites, alternatives exist, some of which are not well known. Part three of this series examines free e-mail clients.

Try VOD Before Doing IPTV Gerry Blackwell
[February 17, 2006] IPTV is expensive, so why not try something more direct? This product shows everything the technology has to offer, and also highlights the reasons why most ISPs aren't investing in it yet.

Security Tools for the Budget Conscious ISP, Part II:
Vulnerability Assessment and Audit Lisa Phifer
[January 30, 2004] In this article we identify the tools that are available to you as you examine your system's vulnerabilities before and after an attack.

Security Tools for the Budget Conscious ISP Lisa Phifer
[January 23, 2004] As a service provider, you maintain the mailboxes that spamers want access to. Here are the inexpensive tools you need when the spammer becomes a hacker.

Five RFID Myths Exposed Ken Crawford with Alex Goldman
[January 6, 2004] RFID technology is new and many misconceptions remain concerning the opportunities it offers. The RFID wave is coming but its shape may not be what the pundits expect.