Your
Sales Team Needs Some Good KARM ISP-Planet
Staff
[April 8, 2005] A vendor says that the sales team's
database should only contain information the members of the team don't know
already.
All
Credit Card Processing on One Computer Wayne
Kawamoto
[July 30, 2001] Maximized Software, Inc. released version
3.0 of its MaxCharge credit card processing software, now an ActiveX component.
e-Commerce
for ISPs Wayne
Kawamoto
[September 22, 2000] Mercantec's client-side
application is now available.
Reporting
+ Billing = Customer Management
Wayne Kawamoto
[August 3, 2000] Packeteer's PolicyCenter
promises to let service providers customize their services based on customers'
needs, manage service level agreements, and deliver on quality commitments.
Smart
Content Switching and SSL Acceleration
Wayne Kawamoto
[July 20, 2000] System promises to enhance
the client's experience by providing a more responsive e-commerce site.
ASP
CRM Service for ISPs
Jim Wagner
[June 29, 2000] AutoProf.com's InterMaker
automatically configures your subscribers' email and browser software
using ActiveX technology and Plug-In components. ISPs pay for the software
on a per-use basis.
Denying
the Debtors Wayne
Kawamoto
[June 28, 2000] Software helps ISPs and other
service providers identify customers who are bad credit risks by automating
the process of profiling, segmentation, and modeling.
Fewer
Customer Calls Wayne
Kawamoto
[June 5, 2000] Friendly Technologies' CRM
solution built for ISPs promises to solve computer and Internet-related
problems.
Can
Software Analyze Your Subscribers?
Wayne Kawamoto
[May 10, 2000] SLP InfoWare claims its P-CRM
solution can reduce an ISP's churn rate.
ISP
Billing Solution Total-e v.2.0
Wayne Kawamoto
[February 17, 2000] TeleKnowledge's
Total-e 2.0 is a billing solution for service providers with modular
and scalable features. It is designed to handle an unlimited number of
services and complex business relationships.
ISP
E-mail Response Solution Wayne
Kawamoto
[February 8, 2000] Turnkey
customer-service suite from Brightware uses customizable Knowledge to
automate most support requests.
| 
