Allot Partners to Offer New Services Alex Goldman
[June 17, 2008] DPI's not just a technology; it's now a platform for value-added services.

The Network Has the Services Alex Goldman
[August 16, 2007] When we wrote about this service delivery network last year it was reinventing itself. Just one year later, it has a full suite of services and is building the delivery channel.

The Original Hosted Exchange Alex Goldman
[June 4, 2007] There have been imitators, competitors, and plenty of alternatives, but this company was the first to offer this service, its CEO told us at ISPCON.

The Meta Value-Added Service Alex Goldman
[February 5, 2007] A company has developed a service that helps you deliver value-added services.

Hosted Microsoft Everything Alex Goldman
[December 13, 2006] A new company in Seattle is working with another company you know all too well in order to enable you to deliver the services that are otherwise painful to manage.

Alert Logic: Security is a Service Alex Goldman
[December 6, 2006] If adding security appliances is becoming a hassle, this company says it can add security to your network with a single box while hosting the app itself.

Is Your Front Door Closed? Alex Goldman
[December 4, 2006] This value-added service, the company says, allows users to check on the safety and comfort of their "life assets" while they're not at home, a service that will always be worth more than its price.

Jamcracker Service Delivery Network 2.0 Alex Goldman
[July 31, 2006] The company updates its service infrastructure to better serve service providers and customers.

An Infrastructure for Services Alex Goldman
[March 13, 2006] It's a problem that's about as old as the ISP industry itself: as services get more complex and equipment more capable, customers aren't evolving at all.

Connecting the Office Jamie Bsales
[February 27, 2006] We introduce a suite of communication and collaboration tools designed for your small business customers.

Printer Tech Company Seeks WISP and Hotspot Operators Alex Goldman
[August 23, 2004] A new value-added service will soon be available for wireless service providers.

The Logic is Mightier than the Blade Alex Goldman
[May 27, 2004] Sometimes the best ideas for a new business come from the one you're running now. That was certainly the case when four colleagues from ASP Breakaway Solutions founded infrastructure software provider BladeLogic.

Even U.S. Carriers Might Deploy Services Alex Goldman
[May 27, 2004] A manufacturer of carrier-class application management systems says this might be the year the U.S. deploys—but if not, the company should look for customers in smaller, local broadband networks.

Using Managed Services to Retain Small Business Customers
Alex Goldman
[May 24, 2004] Dave Brown of EmergeCore says that ISPs can lease equipment to their business customers and manage the equipment as well, raising ARPU and lowering churn.

An Overview of Value-Added Services Alex Goldman
[December 22, 2003] ISP-Planet and the folks at ISP Market agree on one thing: value-added services are the key to survival in an ISP marketplace that lies under the creeping shadow of commoditization.

Finding the Value in Value-Added Services Mike Cassidy
[November 20, 2003] Dialup acceleration, spam filtering, photo tools, blogging or mobile IM to phone. Which value-added services will be useful to your customer base, and more importantly, which services will increase your bottom line?

Dialup Acceleration A Two Car Race Alex Goldman
[April 16, 2003] Two companies, SlipStream Data and Propel, are competing to offer dialup acceleration to ISPs.

ISPs Can Now Host Dialup Acceleration Alex Goldman
[April 4, 2003] Flush from its recent EarthLink customer win, Propel announces that it has modified its ASP-style dialup acceleration service so that large ISPs can host their own instead of using Propel's infrastructure.

The Visceral Urge to Vonage Best of ISP-Lists
[February 28, 2003] The idea of boosting revenues with value-added services has long beckoned to ISPs, yet few such services have proved profitable. Members of the ISP-Wireless list ponder Vonage's VoIP program as a possible moneymaker.

Remote Storage A Clear Option ISP-Planet Staff
[February 27, 2003] SwapDrive, a provider of storage services, is seeking xSP partners through its XSP@SwapDrive program. The company's services include data backup, networked storage, and the e-mailing of large files through its WhaleMail application.

eBillit Bills Itself As PaymentOne Patricia Fusco
[November 4, 2002] Determined to change the way people pay for Internet service and content, PaymentOne eliminates obstacles and payment barriers traditionally associated with making online purchases.

Could Micropayments Add Up To Real Money For ISPs? Alex Goldman
[October 30, 2002] Many ISPs still search for a way to make money from the content that traverses customer's connections. An Austrian developer has a solution for turning content into commerce.

UK ISP Improves Searches Colin C. Haley
[October 22, 2002] Users of Freeserve, the U.K.'s most popular portal and ISP will be able to search more effectively thanks to new technology from Fast Search & Transfer.

EarthLink Plays the Music Michael Singer
[July 9, 2002] Paid digital music offerings have mostly been limited to the music labels. One problem is that the record companies want to control digital copies, but if Rep. Boucher has his way, that will change.

Application Builder for ISPs Wayne Kawamoto
[April 15, 2002] Unispeed's Netlogger Suite promises to help ISPs develop and deploy applications for marketing, billing, analytical CRM, Web statistics, fraud detection, and more.

One Way To Deliver Microsoft Applications Alex Goldman
[January 24, 2002] Vobix focuses on securing new business partners because hooking up with ISPs gets the company new end-users. Does your ISP have what it takes to sell applications to small business clients?

Tell Subscribers About Google's Free Catalogs Christopher Saunders
[December 24, 2001] As long as it remains free, Google's latest offering, in beta but is fully functional, is a great resource for your subscribers.

Digiquant Jeff Goldman
[December 10, 2001] Digiquant's IMS platform allows larger ISPs to expand their range of services quickly and easily, without affecting the stability of their core offering.

Pricing Home Network Service Best of ISP-Lists
[December 10, 2001] Members of the ISP-Marketing list discuss the headaches and cash benefits of offering home networking as a value-added service.

Freeside Jeff Goldman
[December 3, 2001] There are a number of factors that make Freeside an attractive billing solution for ISPs. It's UNIX-based, easy to integrate, and it uses a Web interface. It also happens to be free.

Hardcore About Blocking Porn Clint Boulton
[November 26, 2001] E-mail security service provider MessageLabs unveils a new service to identify and block pornographic images.

ISP Easy from Buddy Systems Jeff Goldman
[November 12, 2001] With all key data viewable on one screen, Buddy Systems' ISP Easy billing software provides a straightforward solution at an attractive price and an interesting hosting option, too.

Evicting The "I" In ISP Jim Wagner
[November 9, 2001] In the recent past, an average ISP could get by with providing quality customer service and a descent dialup connection. Today, there's more to being an ISP than plain old Internet access.

ASP Seeks Best-of-Breed Resellers Alex Goldman
[November 9, 2001] Commtouch, an expert in e-mail backup services and in Microsoft Exchange hosting, is looking for a few resellers for its products, and should be a more attentive ally than its larger competitors.

Net Billing Jeff Goldman
[November 5, 2001] They're not exactly around the corner, but the India-based Condor Infotech offers a highly flexible billing platform to ISPs worldwide. Meet NetBilling, an online invoicing solution.

Deployment Through a Browser Wayne Kawamoto
[June 27, 2001] Efficient Networks' Advanced Provisioning Manager (APM) is designed to enable web-based deployment of multi-service, next generation network services. The system also enables service management after deployment.

ASP News Briefs   Gerry Blackwell
[May 4, 2001] Click-to-talk, it really works, really. VoIP clearinghouse tries to get gateways together. TV on the Web? Not just yet. Plus all the value-added information that was released too late for last month, and more.

Automate Those Spinning Plates ISP-Planet Staff
[April 18, 2001] PlateSpin's latest research, commissioned from Ernst & Young, shows what service providers want—software like PlateSpin's that will cut costs, increase per-customer revenues, and increase customer trust.

Storage Service Provider Play   Gerry Blackwell
[April 13, 2001] Is anyone out there just a plain old I-S-P anymore? Doubt it. There are so many permutations and combinations ending in SP, it's getting hard to pigeonhole Internet companies. Drat.

ASP News Briefs—April 6, 2001   Gerry Blackwell
FutureLink forecasts a cloudy future, IDC is optimistic about the Storage Service Provider (SSP) market—if the idea can be explained better than the ASP idea was, and three ASPs become one in Deerfield, Illinois.

The Tantalizing MTU Market   Gerry Blackwell
[February 9, 2001] Selling high-speed services to people in public places is different than connecting individual users—all you need is access to the habitat and the right partner.

ASP News Briefs - January 25, 2001   Gerry Blackwell
This week's stories include how two research firms discovered the obvious about ASPs, which ASPs are reducing their workforces, and how to make the most of your intranet-building services.

The Internet Business Services Initiative   Gerry Blackwell
[January 16, 2001] A well-funded group contends that the ASP business model is obsolete as a new single-source solution appears on the horizon of the Internet service segment.

Application Services Made Easy Jeff Goldman
[January 8, 2001] If your ISP targets local businesses chances are you're going to be asked to serve-up a few applications—sooner or later. Systemsfusion is one way to do it—sooner.

Free Money? Did Somebody Say Free Money?   Gerry Blackwell
[December 15, 2000] Reselling hosted applications could make your ISP business a buck or two—and you don't even have to transform your operation into an ASP to reap the rewards.

ASP News Briefs - November 24, 2000   Gerry Blackwell
New resource for ASPs to help figure out what customers want. ASPire Award winners and nominees from Comdex Fall 2000, and an ASP aggregator picks up more additional software vendors.

Evolutionware 2.0 Upgrade Transforms xSPs to ASPs ISP-Planet Staff
[October 31, 2000 ] How did a South African Linux integrator become a global ASP enabler? The ISP-Planet staff investigates.

ASP News Briefs - October 23, 2000   Gerry Blackwell
Two partnerships, one serious question about marketing the "ASP."

Kurant's StoreSense 4.0   Alex Goldman
[October 18, 2000] New partnership program for ISPs allows even the smallest of ISPs to offer Kurant's product to their clients.

ASP: Illusion or Reality?   Gerry Blackwell
[October 12, 2000] Are ASPs on the business community's RADAR screen, or is this term gibberish to the average IT exec? Recent market research clearly validates both points of view. What's going on here?

Another Service   Alexis Gutzman
[September 12, 2000] Considered adding Personal Information Manager data to your suite of services? We show why this service is valuable from the users' point of view.

E-Commerce Package for ISPs   Paul Rubens
[September 4, 2000] Nextron Inc. has developed software that will allow ISPs to offer value-added web services such as online catalogs and outsource web design to Nextron.

Front Porch and Foundry Partner Wayne Kawamoto
[August 16, 2000 ] Foundry's ServerIron switches add redundancy and fault tolerance to Front Porch's PorchLight technology. PorchLight enables ISPs to build portals and serve ads to their customers.

Beyond Internet Call Waiting   Gerry Blackwell
[August 14, 2000] Many ISPs have had a measure of success offering ICW to their dial-up users. Here's a new, free call notification system based on IP voice technology that does the job more reliably.

ASP Opportunity for Consumer ISPs   Gerry Blackwell
[July 21, 2000] Most ASPs have set their sights on the business market, but consumers are viable application services customers, as one Canadian ISP, partnering with a U.S. ASP, are setting out to prove.

Free Yourself Alex Goldman
[July 13, 2000 ] FreeMe.com is providing ISPs all the ASP stuff you've seen before — calendars, planners, contact management — but it's all free.

ASP Enablers Proliferate   Gerry Blackwell
[June 14, 2000] As the concept of ISP/ASP synergy gathers force, more and more companies are bringing to market new, easy-to-implement solutions. Here are two of them.

Directed Shopping Jim Wagner
[June 2, 2000] ISPs looking for a value-added service to offer their customers might want to try myZack, a pricing portal that gives service providers a commission for every customer that makes a purchase through the network.

ISP to ASP: One Easy Way to Go   Gerry Blackwell
[May 17, 2000] The prospect of a new product line — application services — with no muss or fuss and almost no investment would make most ISPs sit up and take notice. One San Francisco company appears to be offering this.

Spy-Proof Web Browsing   Wayne Kawamoto
[January 27, 2000]   New privacy system from Zero-Knowledge lets Web surfers protect their identities. The servers at the core of the system are ISP-hosted and provide a potential revenue stream.

Added Services Are Key to DSL Success   Jim Thompson
[January 18, 2000]  DSL's growth in 2000 should be huge. Central to the evolving success formula will be the bundling of voice, application, and similar services.

Faster, More Reliable Data Storage   Wayne Kawamoto
[January 10, 2000]   Eurologic will incorporate Seagate's 2 Gbit Fibre Channel and Ultra 160 SCSI capabilities into its data storage solutions.