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Founded in 1987, Intermedia delivers integrated
communications services like voice and data services, which include
local and long distance, Internet connectivity, and advanced network
access services.
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Intermedia provides integrated next generation data-centric
solutions for communications needs of business and government
customers in major U.S. Markets. It offers broadband data,
high-speed Internet access, advanced network and voice services.
Intermedia's network combines frame relay services with
Asynchronous Transfer Mode (ATM) switching technology to
support speeds ranging from T1 to DS3, to OC3 and beyond.
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For frame sizes less than or equal to 64 bytes (including protocol
overhead), Intermedia's objective is to achieve a Network Transit
Delay PoP-to-PoP, On-Net of 60 milliseconds or less, one-way;
or 120 milliseconds round-trip, for a 64-byte frame. Sixty-four
bytes serves as the average size of latency sensitive Synchronous
Network Architecture frames. The total round trip delay is measured
through the Intermedia owned and managed network, excluding LEC
access facilities and Intermedia partner networks.
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Intermedia provides two metrics by which to measure network
availability. A 99.99% availability metric between two Intermedia
PoPs and a 99.95% End-to-End customer network availability
metric, which is based on total PVC availability as a percentage
of total monthly PVC minute uptime.
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Intermedia Communications' full range of services are utilized
by approximately 90,000 business customers nationwide. Headquartered
in Tampa, FL, Intermedia is among the largest independent Competitive
Local Exchange Carriers, the nation's fourth largest frame relay
provider, a leading systems integration provider, a leading Internet
Service Provider and the nation's largest provider of multi-tenant
services.
Domestic switch locations
Albany NY, Atlanta, Boston, Buffalo NY, Chicago, Charlotte NC,
Cincinnati and Cleveland OH, Dallas, Denver, Fort Lauderdale FL,
Houston TX, Jacksonville FL, Kansas City MO, Las Vegas, Los Angeles,
Memphis, Miami, Minneapolis, Nashville, New Orleans, New York
City, Orlando FL, Philadelphia PA, Phoenix AZ, Pittsburgh PA,
Portland OR, Raleigh NC, Rochester NY, Salt Lake City, San Francisco,
St. Louis, Seattle, Syracuse NY, Tallahassee and Tampa FL, and
Washington, DC
Corporate contact info
[Technical Support]
Internet Operations Centers are located in Washington, DC and
backup in Cupertino, CA. Call tollfree for support services.
[Network Status Report]
Frame relay services are monitored with ViewSPAN's
Active Network Map for geographical viewing of network status.
Web access provided for clients only.
[Report Abuse]
Email abuse@intermedia.com
or call (301) 847-7100. A hardcopy of the email must be faxed
to the attention of: Network Abuse Response Center and (301) 847-5082.
Check AUP
Violations Under Investigation for status.
[Corporate Address]
One Intermedia Way Tampa, FL 33647-1752
[Voice] (813) 829-0011
[Fax] (813) 829-7638
[Tollfree] (800) 250-2222
[Sales] Contact
Regional Offices
[ISP Services] Products
[Executive]
David C. Ruberg CEO
[Financial] Stock exchange symbol:
ICIX
[Press Releases] News
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