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Features

WISP Profile: PNC Alex Goldman
[November 10, 2008] This small WISP in rural California has survived and is thriving by offering new services and by not cutting costs on hardware (Demarc) and software (CommuniGate and others).

Agathon Group Alex Goldman
[October 10, 2008] This open source webhost is dedicated to business excellence and moral excellence.

Jaguar Communications' Rural Fiber Network Alex Goldman
[December 21, 2007] This is the sort of company that should be in every rural area in America; the obstacles it has overcome show why there is still a digital divide between city and country in the U.S.

PAETEC Plans to Offer More With Upcoming McLeod Merger Alex Goldman
[December 20, 2007] As this T-1 specialist expands its product line, it provides a textbook example of an ISP expanding its portfolio as legacy markets become commoditized.

Wireless Broadband for Northern Virginia Alex Goldman
[October 15, 2007] This independent buildout shows how the latest gigabit radios can allow an ISP to compete with any telco.

Building a Premium Webhost Alex Goldman
[June 15, 2007] With an early start, this company has progressed from hosting personal websites to being the anchor tenant in a local data center. It's all about offering more to customers, and getting more from them.

ISP Profile: MSTAR Gerry Blackwell
[May 29, 2007] From dialup to DSL and now to fiber, this provider knows how to shine on open networks.

Those That Can Adapt Will Survive Jim Thompson
[April 9, 2007] Faced with an ever-changing business environment, Go Concepts has reinvented itself to meet the challenges by building new business lines.

A WISP with Vision Gerry Blackwell
[January 5, 2007] He has navigated federal, state, and local bureaucracies, runs an ISP association, and has built a WISP that's always a step ahead of the industry.

Macedonia Connects Alex Goldman
[August 29, 2006] It took barely half a year to bring the internet to this nation's schools. We called up the project leader to learn how it happened.

ISP Profile: Lore Internet Systems Alex Goldman
[August 18, 2006] In order to deliver 24x7 services, in order to cut costs while upgrading quality, in order to do better, this ISP has gone where many more will follow: ditching the office.

Wireless in the Keys Alex Goldman
[August 4, 2006] When this ISP faced hurricane Wilma, it deployed the experience and teamwork that had allowed it to survive other ISP industry disasters like deregulation.

From BBS to Security Service Alex Goldman
[July 17, 2006] ISP-Planet has been advising ISPs to offer more services to business customers as the regulatory climate continues to favor monopolies in residential service. We talk to one ISP that has done it.

David Vs. The DSL Goliath Karl Bode
[April 7, 2006] Interview with Sonic CEO & CISPA President Dane Jasper.

KeyOn Gerry Blackwell
[April 7, 2006] A regional WISP works partnerships, acquisitions, and financing into a growing business.

From BBS to Commercial Host Alex Goldman
[January 23, 2006] We saw a BBS on the ISP-Lists, got in touch, and learned the company's story, dating from before the invention of the web browser to the present day.

ISP Profile: Iserv Alex Goldman
[January 19, 2006] The company is growing fast through acquisition, adding customers and also adding new services to its portfolio.

Mobilepro's Many Businesses Tim Sanders
[December 28, 2005] Long a low key company with a wide variety of businesses, Mobilepro is steadily morphing into a major broadband wireless player with several strong business lines.

WISP Profile: D.C. Access Alex Goldman
[November 8, 2005] Like so many ISPs, it was started by someone who couldn't find an ISP they liked. It now has many business lines, including one vertical market that must be unique.

How To Grow, How To Change Alex Goldman
[September 29, 2005] One ISP that made the transition from selling basic dialup to selling advanced business services tells a story that contains important lessons for ISPs who seek business customers.

Hostopia Alex Goldman
[September 26, 2005] This white label webhost has a key advantage over much of the competition—it doesn't compete with its ISP customers.

The ATM WISP Alex Goldman
[August 9, 2005] You may think it's impossible to meld ATM reliability with Wi-Fi deployability, but one such network has been running for ten years.

A Local VoIP Provider Alex Goldman
[June 3, 2005] Whether ISPs see M5 as an example to imitate or a potential partner to work with, there's a lot to learn from the business focused VoIP provider with ISP roots.

A Cat in a Basement in Oregon Alex Goldman
[March 11, 2005] A big name local ISP owes its success, its founder says, to the teamwork of everyone who works there and, of course, to Cleo the cat.

A New Breed of ISP Alex Goldman
[March 8, 2005] In all the furor about "anti-competitive" municipal wireless buildouts, press reports frequently ignore the fact that private enterprises are starting to specialize in helping municipalities get off the ground, much to the dismay of the heavily subsidized RBOCs.

Ethernet Avenue Alex Goldman
[March 3, 2005] We've had inquiries asking for advice on serving broadband to condos, so we asked one of the bigger players that you've never heard of to tell us how they do it.

The Most Aggressive Webhost Alex Goldman
[February 17, 2005] It's offered free accounts to thousands, run bigger ads than anyone else, and grown very rapidly. Other webhosts are wondering where 1&1 came from and whether the cash will run out. We asked, and learned the answer.

AIR2LAN Pursues the Leading Edge Alex Goldman
[September 30, 2004] If you're not expecting to find an innovative, business class WISP in Jackson, Miss., you haven't heard of AIR2LAN.

On the Fast Track Alex Goldman
[July 15, 2004] Founded by a duo who were still in high school, a small town webhost has grown rapidly without compromise even as times got tougher.

ISP Profile: Crocker Communications Alex Goldman
[May 28, 2004] When Matthew Crocker decided to set up an ISP, he simply had to persuade his mother that it was a good idea. Today, he's working on rolling out a variety of services, as they become economically viable.

Big, Sunny Side Up Wireless Gerry Blackwell
[April 13, 2004] Dave Thayne is building something big and wireless in Utah—and in Idaho, Arizona, Texas, and Nevada.

Big Plans in Bay Bulls Alex Goldman
[April 6, 2004] Right now, it's a small, local WISP powered by a wind turbine on a hillside. But with VoIP and video plans, this little business could get big very fast.

With Change, Iserv You Better Alex Goldman
[April 1, 2004] When Vic Shepherd took the job of CEO of Iserv in 2001, it was clear that the business had to change, and Shepherd had a clear idea about what had to change: everything.

SmartWires Yearns to Grow Gerry Blackwell
[March 16, 2004] It Daniel Ghansah, sole proprietor of the WISP SmartWires, is the poster boy for single-handed entrepreneurial chutzpah.

At This WISP, a Focus on Building Alex Goldman
[March 2, 2004] The WISP business model has three key flaws, all of which show up as expenses: CPE, backhaul, and access point locations. But one WISP claims to have solved all the problems.

ISP Profile: STSN Alex Goldman
[Febraury 20, 2004] You may not know STSN, but you know its customers. The company provides premium broadband Internet service to hotels around the world—hotels you definitely have heard of.

Go, Cleveland, Go! Gerry Blackwell
[January 27, 2004] The path to the Superbowl may not go through Cleveland this year, but citizens can boast about a municipal Internet project that is the most aggressive and ambitious in the nation.

The Buddha is in the Details Alex Goldman
[January 22, 2004] This unconventional New York City ISP, founded as a worker's cooperative, acheived several notable firsts and continues to innovate today, almost 20 years on.

Balloons, Movies, and Milk in Albuquerque Alex Goldman
[January 13, 2004] Whether it's the hazards of ultraviolet light, wind, RF interference, or the "best effort" of the telco, it's all in a day's work at lobo.net, where service is provided to businesses, film shoots, and the local fiesta.

Grand County Internet Services Gerry Blackwell
[October 21, 2003] Launching fixed wireless broadband has been an adventure for Eden Recor, president and owner of Grand County Internet Services, in the mountains near Denver.

Wireless in the Rockies Alex Goldman
[October 13, 2003] Deploying antennas in areas where the mountain goats roam, Amigo.net faces unusual challenges. A relationship with one antenna manufacturer solidified at an old ISPCON gave the WISP access to the latest technology.

American Tower Gerry Blackwell
[August 12, 2003] One of the ILECs of the wireless industry, American Tower has infrastructure that many companies want to exploit. It is also carrying a massive debt load. So why is it turning WISPs away at the door?

FastKat 1, Goliath 0 Gerry Blackwell
[July 15, 2003] A couple of cheesed-off would-be broadband customers have formed their own successful WISP.

This Local ISP Has Grown Alex Goldman
[June 13, 2003] LocalNet, based in Williamsville, NY, has grown to 85,000 subscribers. It's a story of organic growth and basic common sense.

Out of the Midwest Gerry Blackwell
[April 15, 2003] For aggressive Wi-Fi services company EthoStream, it's Milwaukee today, tomorrow the world.

A Cold, Cold WISP Alex Goldman
[April 8, 2003] Operating in some of the most hostile terrain in North America, Navigata contends with ice, snow, avalanches, and mudslides, but complains that the greatest and least predictable hazard of doing business is landlords.

BroadBand Solutions Gerry Blackwell
[April 1, 2003] Here is one WISP that is selling consulting services, Internet access, customer management software, and more, all while building a growing ISP. How do they do it? Here's the story.

Branding the Cow Alex Goldman
[March 20, 2003] FatCow's memorable website and service plan have given this local webhost a global customer base. A woman, a brand, and a simple plan made it all happen.

SEMO.net: Showing That Competition Works Alex Goldman
[March 13, 2003] Since 1995, a company has grown in Poplar Bluff, Missouri. In an area the telcos claim cannot be served profitably, the company provides dial-up, DSL, cable, fixed wireless, Web design, WLAN consulting, and webhosting.

Serving Business IP Since 1994 Ted Stevenson
[February 28, 2003] A philosophy of planning and building for the long run—combined with an obsession with high-quality service—position this Texas ISP to grow and prosper in the post-bubble telecom service environment.

Telerama: Bushwacker of the Internet Alex Goldman
[February 24, 2003] When there's no path to follow, you've got to take out the machete and clear your own trail. Founded in 1991, Telerama has adapted to many new technologies, offering them to customers in unorthodox and unusual ways.

Bandwidth Co-op Brings Cheaper Prices Max Smetannikov
[February 14, 2003] A bandwith co-operative has brought the fiber optic Internet to rural New Mexico using a business model that could succeed where the RBOCs, many alternative LECs, and the federal government have already failed.

CommSPEED Pursues All Profit Paths Alex Goldman
[January 31, 2003] Providing a varied portfolio of services, getting SBA funding, staffing with local students, and pioneering the deployment of MMDS technology, CommSPEED is getting all the details right.

Crossing The Digital Divide Gerry Blackwell
[January 28, 2003] When a small community in rural Canada decided to become call center-ready, nobody could have imagined the myriad changes that broadband wireless would bring to Saint Pierre-Jolys.

The Big Kahuna Hits the Beach Alex Goldman
[January 23, 2003] A cofounder of high-end webhost Rackspace has founded a new company courting the other end of the market. Richard Yoo's ServerBeach will offer fully-functional personal website hosting for $99 per month.

Serving Up a Super WLAN Ted Stevenson
[January 21, 2003] An easy setup and low cost hardware, as well as a growing need for temporary Internet connections are key ingredients in a recipe for a new kind of ISP business model—short-term, or "event-based" networking services.

Diversify and Prosper Ted Stevenson
[January 16, 2003] A strategically situated local phone company parlays its incumbency advantage into brisk growth—thanks to a well-thought-out expansion plan featuring a varied mix of services and delivery platforms.

A Rollup in Australia Craig Liddell
[January 16, 2003] iiNet, based in Perth on Australia's west coast, is one of Australia's earliest ISPs. It has recently acquired several rivals and is continuing to look at acquisition opportunities in Australia.

 

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