Cox Selects InfoVista

The Micromuse Netcool event manager at the Cox NOC will enable network administrators to monitor the status of the entire Cox network in real time.

by Roy Mark of internetnews.com [April 25, 2001]

Cox Communications Inc., the nation's fifth largest full-service cable television company has selected InfoVista's real-time reporting solutions to provide information for capacity planning and performance management to the Cox Network Operations Center (NOC) in Atlanta.

InfoVista (NASDAQ:IVTA) is a global provider of advanced software which monitors, analyzes and reports on the performance, availability and quality of service of Information Technology Infrastructure (ITI).

"InfoVista lets us monitor equipment performance at the interface level through its comprehensive data gathering," said David Fears, director of the NOC. "The InfoVista product allows central gathering of this information, and then presentation of the data to field engineers through web based reports."

InfoVista's real time network reporting solution will monitor and report on Cox's production network, providing statistics on a variety of equipment, including ATM elements and a variety of cable modem terminating systems (CMTS's). Real time traps on events, and performance metrics, are sent to the Micromuse Netcool network event manager at the NOC.

"Customers like Cox are demanding reporting solutions that our competitors can't provide," said Anthony Vidal, chief operating officer of InfoVista. "As a network critical company, Cox realizes the importance in eliminating network downtime."

Cox Communications serves approximately 6.2 million customers nationwide. A full-service provider of telecommunications products, Cox offers an array of services, including Cox Cable; local and long distance telephone services under the Cox Digital Telephone brand; high-speed Internet access under the brands Cox@Home, Road Runner and Cox Express; advanced digital video programming services under the Cox Digital Cable brand; and commercial voice and data services via Cox Business Services.

Cox is an investor in telecommunications companies including Sprint PCS and Excite@Home, as well as programming networks including Discovery Channel, The Learning Channel, Outdoor Life and Speedvision.

InfoVista markets primarily to telecommunications companies, including British Telecom, France Telecom, and Cegetel; Internet service providers including UUNET and Wanadoo; and other IT-intensive organizations such as financial services companies including AXA, First Union Bank, Fleet Capital and Banque de France, and other multinational companies like Nestle and Shell.

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