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Book Excerpt:
Wi-Fi Hotspots: Setting Up Public Wireless Internet Access
Part 2: Monitoring

In this book excerpt, the author shows how to monitor your hotspot and track down freeloaders and bandwidth hogs.

by Eric Geier
in Wi-Fi Hotspots: Setting Up Public Wireless Internet Access,
published by Cisco Press

[November 29, 2007]
Email a colleague

This is excerpt is from Chapter 9: Fending off Freeloaders, pp. 143-149 Wi-Fi Hotspots: Setting Up Public Wireless Internet Access, by Cisco Press

Spell Out Usage Terms
You should spell out the usage terms on your hotspot login or splash screens. To help fend off freeloaders, you could mention that the Wi-Fi hotspot service is provided only to customers of your business.

You should also mention other issues that you are concerned with, such as users spending too much time on the hotspot. For example, you might also mention in the terms that users should limit their use of the hotspot to an hour or less per day.

Monitor Your Hotspot
Monitoring your hotspot, such as the usage logs, helps crack down on freeloaders and is needed because you cannot always see the users of your hotspot. For example, people might be connecting to the hotspot from outside your facility, such as from the parking lot or in the apartment or office building next door.

If you are using a hotspot gateway or RADIUS server and you use user accounts, you can typically view the connection and usage details of each user, as shown in Figures 9-5 and 9-6.

Click to view larger image

Figure 9-5: Example of the Usage Logs in a Hotspot Gateway Web-Based Configuration Utility

Click to view larger image

Figure 9-6: Example of the Usage Logs in a RADIUS Server Web-Based Configuration Utility

If you are using wireless routers or other devices that are not equipped with true hotspot features, or when you are not using user accounts, you can typically view the connection and usage details based on the DHCP IP or MAC addresses of the users.

If you do notice a freeloader, you can block him based on the user account, as shown in Figure 9-7, or by the MAC address(es), as shown in Figure 9-8.

Click to view larger image

Figure 9-7: Example of the User-Blocking Feature in a Hotspot Gateway Web-Based Configuration Utility

Click to view larger image

Figure 9-8: Example of the User-Blocking Feature in a Wireless Router Web-Based Configuration Utility

 

Reproduced from the book Wi-Fi Hotspots: Setting Up Public Wireless Internet Access. Copyright 2007, Cisco Systems, Inc.. Reproduced by permission of Pearson Education, Inc., 800 East 96th Street, Indianapolis, IN 46240.

Visit www.ciscopress.com for a detailed description and to learn how to purchase this title.

 

< Back to Part one

 

 

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