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TELUS Standardizes on Siebel eBusiness ApplicationsWayne
Kawamoto March 14, 2002 -- Siebel Systems, Inc. (Nasdaq: SEBL), a provider of eBusiness applications software, announced that TELUS Corporation (NYSE:TU)(TSE: T, T.A), one of Canada's leading telecommunications companies, has standardized on Siebel eBusiness Applications. The company will use the features of Siebel eCommunications to integrate their Canadian operations, create a single and comprehensive view of the entire customer relationship, increase sales, and improve efficiency within their call centers. TELUS is using Siebel eCommunications to create a single, unified view of the customer across all channels. The configurable and scalable applications should enable TELUS to capture accurate service orders, maximize customer retention, and integrate seamlessly with their existing operating systems. Siebel eCommunications is being deployed to 3,400 sales and customer service representatives across Canada, with assistance provided by Siebel Systems Global Strategic Alliance Partners. -End- |
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