February 6, 2002 -- Amdocs (NYSE: DOX), a provider of CRM, billing and order management systems to the communications industry, announced that Dominion Telecom, a wholesale carrier providing facilities-based broadband fiber connectivity and an affiliate of Dominion (NYSE: D), one of the largest energy producers in the US, is deploying Amdocs ClarifyCRM solution to enhance customer service capabilities, and improve business process efficiencies.

The Amdocs ClarifyCRM solution delivers customer relationship management and business process automation capabilities that will help Dominion Telecom reduce operational costs and accelerate service delivery.

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