Best of the Best of the ISP-Lists

Theft of Fixed Wireless Internet Service [October 24, 2000] 
Members of the ISP-Wireless list discuss a basic problem: preventing users from sharing wireless service. Unlike Napster, damage from this sharing is immediate and real; it causes bandwidth problems and IP conflicts.

Webhosting Gets Personal [May 22, 2000] 
When company disputes involve a disgruntled employee — or even a divorce — the webhosting company can get caught in the middle.

The Customer is Always Wrong
[May 16, 2000]  Members of the ISP-Marketing list disgree vehemently over how you should treat your customers.

Do ILECs Misreport Distance to Shirk Their DSL Obligations?
[May 11, 2000] Members of the ISP-DSL list discuss how far SDSL service can reach, how to determine your distance from the nearest CO, and why your local phone company might lie to you.

Domain Hijacking  [March 14, 2000] 
The ISP-Webhosting list takes on a question of ethics.

Unix, Linux or NT?   [January 11, 2000]  
When you're setting up a new ISP, is there one 'right' operating system platform? Members of the ISP-CLEC list share opinions.

Secrets of Tradeshow Success  [August 25 & 26, 1999]
Tradeshow Giveaways  Here are invaluable tips from seasoned exhibitors, along with abundant thoughts on the wacky world of tradeshow premiums.

Dedicated vs. Unlimited Service  [May 26, 1999] 
Do you offer 'unlimited' service only to find out that some of your customers use the accounts round the clock? Posts from ISP-Tech give guidance on how to write your TOS and structure your services.